This must be my worst online shopping experience that has just left me confused. Over 2 weeks back, I ordered a BB Pearl and Sony w300i from Wirefly. In 2 days the w300i shipped and I got an email that BB Pearl was not in stock – which is not mentioned anywhere on the site. On checking the order status, I notice that it says they expect new stock in 72 hours.

72 hours later, I have the w300i at hand, and there is still no news on the Pearl. The status however, changed to processing. 12 hours later the status reverted back to where it was – expecting new stock in 72 hours. Another 72 hours later – repeat.

I chatted with their online customer service – Sumon. The dumbass knows nothing more than it says, on the site. I repeated the experience the next day. Thankfully he gave me a customer service phone number this time. 3 hours later, I call and get the same thing – expecting new stock in 72 hours.

The next day I call again and talk with “Jim” from Jimanankar or something probably. He says new stock will be in 24 to 48 hours and they will bump the shipping to next day.

Last Friday, the thing finally ships. I check the tracking; shipping in standard ground expected to arrive this Tuesday. Bastard Jim.

Yesterday, I get the package. Finally, I can play around with the Pearl that I have been waiting for 16 days. I have managed to leave early just to sit in traffic for 1 hr. And then at last, the package!

All elated I open it…. Alas! It’s not the Pearl! Those idiots!